Terms of service
Please read the terms set out in this document carefully before using the happycooking estore website (hereinafter referred to as the "Website" or "our Website").
This Website is operated by happycooking.hk. Any reference to the "Company" or "happycooking" shall refer to the happycooking estore online store.
By using this Website, you indicate that you agree to accept the terms of use set out in this document. If you do not agree to these terms, please do not use this Website. happycooking reserves the right to amend or correct these terms at any time without prior notice.
If you are under 18 years of age, please do not use this Website unless your parent or legal guardian agrees to accept and be bound by the terms set out in this document.
Registration and Security
You are required to register for an account in order to use certain services provided on this Website. By registering an account, you agree to provide personal information that is true, accurate, current, and complete in all respects.
By using this Website, you agree to be responsible for all activities carried out under your account. You are responsible for any and all use of your account and for maintaining the security of your account and password. If you know or suspect that your account has been misused or used without authorisation, you must contact happycooking immediately. Although happycooking shall not be legally liable for unauthorised use of your account, you may be legally liable for any loss suffered by happycooking or others as a result of such unauthorised use.
happycooking does not guarantee that your use of this Website will remain confidential. happycooking shall not be liable for any loss suffered by you or any person arising from any disclosure of information transmitted to this Website.
Prohibited Activities and Breaches
If your account engages in any of the following activities, including but not limited to those listed below, we may take action against your account:
Using any technology to conceal the use of multiple accounts, disrupting any of our services in any way, initiating any message, promotion, or transmission containing unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially or ethnically offensive material, sending spam messages, impersonating others, or providing any false information. happycooking reserves the right, at its sole discretion, to terminate your account or suspend your use of the account without giving any reason. Circumstances leading to account termination include, but are not limited to, suspected unlawful or dishonest activities and breaches of the terms and conditions set out herein.
Disclaimer and Limited Liability
You use and browse this Website at your own risk. The content on this Website may contain technical inaccuracies or other errors. All content on this Website is provided to you on an "as is" basis without any express or implied warranties, including but not limited to implied warranties of quality, non-infringement, and fitness for a particular purpose. happycooking does not warrant that use of this Website will be uninterrupted or error-free; that defects will be corrected; or that our Website or the server that makes it available are free of viruses or other harmful components. You are responsible for taking precautions to ensure that any content obtained from this Website is free from viruses or other harmful code. happycooking makes no warranty or representation regarding the correctness, accuracy, or reliability of any content on this Website. You are responsible for verifying any content before relying on it.
happycooking estore reserves the right to withdraw or amend any service without notice. We shall not be liable if, for any reason, this Website is unavailable at any time or for any period.
Website Links
This Website may contain websites or resources that are not operated or prepared by the happycooking estore online store. We have no control over such websites and resources and therefore accept no responsibility for any loss, damage, or claim arising out of or in connection with the use of such websites and resources. happycooking shall not be responsible for the privacy practices or content of any pages outside this Website or any other websites linked to this Website, whether or not such websites are affiliated with happycooking. Such links are provided solely for your convenience, and you access them at your own risk. happycooking makes no representations or warranties regarding the accuracy or operation of such links.
Online Sales Terms and Conditions
The terms and conditions set out in this document apply to your purchase of our products on this Website. Before placing an order, we ask that you read these terms and conditions carefully. Please note that by purchasing products through this Website, you confirm that you have read, understood, and agreed to these terms and conditions, as well as our Privacy Policy and Website Terms of Use. Any products purchased from this Website are subject to these terms and conditions. If there is any discrepancy or inconsistency between these terms and conditions and the Privacy Policy and/or Website Terms of Use, these terms and conditions shall prevail.
You may purchase products from us through this Website. Such transactions shall at all times be subject to these terms and conditions. These terms and conditions shall be deemed an essential part of the contract for the sale and purchase of products between you and us and shall exclude any other terms and conditions contained in any order submitted by you. For the avoidance of doubt, these terms and conditions do not apply to any sale and purchase of products through any other authorised online sales channels or other sales channels of happycooking.
By placing an order with us, you warrant and represent that:
You are at least 18 years of age and have the legal capacity to enter into a binding contract;
You must use the same name and personal information when placing an order as shown on your identity card/passport and credit card;
You understand that we sell and deliver products only to end users;
You will not resell or supply the products, nor will you resell or supply them to any person whom you know or have reason to believe will resell or supply such products.
Warehouse Availability
All orders are subject to warehouse availability. Items placed in the shopping basket are not reserved and may be purchased by other customers.
Product Description
happycooking estore will use its best endeavours to ensure that the content of this Website and the product descriptions are accurate and complete. However, we do not warrant that the content and product descriptions are accurate, complete, up to date, or error-free.
Price
All prices shown on this Website are in Hong Kong dollars. Unless there is an obvious error, your order being accepted means that you agree to pay the price displayed on this Website. We try our best to ensure that all prices shown on this Website are accurate, but we do not guarantee that all prices are error-free and reserve the right to correct any errors.
The prices of the products sold on this Website represent the prices at the time the product information is published. Prices are subject to change at any time without prior notice. If customers have any doubts about, or believe there are omissions or errors in, the content of any product listed on this Website, this Website shall not be responsible for providing any explanation and shall not bear any related liability. The prices listed on this Website apply only to online purchases made through this Website.
If your credit card / debit card account is not denominated in Hong Kong dollars, the final amount charged will be calculated in your account currency by your issuing bank according to its applicable exchange rate on the date the transaction is processed.
Payment
We accept payment by Visa, MasterCard, and bank transfer.
By using the above credit card / debit card and online payment methods, you confirm that you are the holder of the relevant credit card / debit card account, or have been authorised by the holder to use it. You agree to pay for every order placed under your login account or credit card, and you agree to indemnify us against any claims, losses, and damages made by or arising from any third party due to any product order placed by any person using your login account or credit card. If there is any change to your records or if your credit card is lost, stolen, or used without authorisation, you are responsible for notifying the bank yourself and bearing the relevant responsibility.
Delivery will only be arranged after we have received full payment for the products (including the selling price and any additional charges). If your credit card / debit card issuer refuses to authorise payment to the happycooking estore online store, we shall not be liable for any delay or non-delivery.
Warranty and Legal Liability
Any views expressed by the designers, companies, or third parties selling products on this Website, and their affiliates, through any media are solely their personal opinions. happycooking shall not be responsible for any such views, and they do not necessarily reflect the views of our Company.
Any conditions or warranties, whether express or implied by any statute, common law, trade usage, or otherwise, including warranties and representations as to product quality or fitness for a particular purpose, and any damages, compensation, or remedies other than those expressly provided in these terms and conditions, are hereby expressly excluded to the fullest extent permitted by law.
If you access and use this Website through a personal password, we shall not be responsible for any offline password management, and you must ensure that your password is kept strictly confidential to prevent unauthorised use. We shall not be liable for any loss or damage arising from any unauthorised third-party use of your account password to access this Website.
We make no warranty as to the accuracy of any information contained on this Website. We shall not be liable in any way for any discrepancies between the information on this Website and the product information, deliberate damage, negligence, use of products under abnormal conditions, failure to follow our written or verbal instructions, any improper use, or any modification or repair made without our prior written approval. We reserve the right from time to time to amend or correct any typographical errors or other mistakes or omissions on this Website, any sales information, quotations, price lists, acceptance of offers, invoices, statements made during customer service processes, or any other documents issued or information published by us, without any liability.
You are responsible for ensuring that all information relevant to your order is complete and accurate, including delivery address, recipient details, and payment information. If we are unable or delayed in performing our obligations or duties under the contract because the information you submitted in relation to an order is incomplete, inaccurate, and/or misleading, we shall not be liable for any such inability or delay. You undertake to indemnify and keep us and related third parties fully indemnified against all costs, losses, and damages suffered or incurred as a result of your provision of incomplete, inaccurate, and/or misleading information in relation to an order.
We shall not be liable for any direct or indirect loss, damages, costs, or expenses (including but not limited to loss of profit, savings, goodwill, revenue, or contracts, whether actual or anticipated, or any special, indirect, or consequential loss of any nature) arising from our acts under these terms and conditions, or for any action, claim, or proceedings brought against you by any third party. Notwithstanding any terms or conditions to the contrary, to the extent permitted by law, whether in contract, tort, equity, or otherwise, our total aggregate liability for any loss or damage arising out of or in connection with these terms and conditions shall not exceed the amount paid by you for the product giving rise to the issue.
Force Majeure
If we are unable to perform our obligations under this Website due to any force majeure event including fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand, or requirement of the Government of the Hong Kong Special Administrative Region or the Macau Special Administrative Region or any governmental authority thereof, strike, labour dispute, labour shortage or shortage of skilled workers, shortage or lack of supply of products or raw materials, transport delays, or any other reason beyond our reasonable control, we shall not be liable to the extent that such event prevents performance.
Copyright
Unless otherwise stated in the end user licence agreement of a product, the sale or redemption of any product does not include any right, title, or interest in any intellectual property relating to that product. All such copyrights and other intellectual property rights shall remain vested in the product manufacturer at all times. Reproduction of any intellectual property relating to any product by any means is expressly prohibited. You shall bear all consequences arising from any infringement of copyright laws.
General
These terms and conditions, the Privacy Policy, and the Website Terms of Use, together with the order and order confirmation, constitute the entire agreement between you and us regarding the sale and purchase of the relevant products and supersede all previous communications, understandings, and agreements between you and us in relation thereto. You may not assign any of your rights or obligations under these terms and conditions or any contract to any third party without our prior written consent.
Any failure or delay by us in exercising any right, power, or remedy under these terms and conditions or any contract shall not constitute a waiver of that right, power, or remedy. Likewise, any single or partial exercise of any such right or power shall not preclude any further exercise of that right or power or the exercise of any other right, power, or remedy. Without limiting the foregoing, any waiver by us of any breach of these terms and conditions or contract by you shall not be deemed a waiver of any subsequent breach of the same or any other provision.
Each provision of these terms and conditions shall be separately enforceable, and the validity of any one provision shall not affect the validity of any other provision. If any provision of these terms and conditions is held to be invalid, illegal, unenforceable, or incapable of performance in any respect, the validity, legality, enforceability, and performance of the remaining provisions shall not in any way be affected or impaired. In such case, the invalid, illegal, unenforceable, or incapable provision shall be replaced by one or more provisions of similar intent which are lawful, valid, and enforceable under applicable law.
These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You irrevocably submit to the jurisdiction of the courts of Hong Kong in relation to any dispute arising out of or in connection with these terms and conditions.
If there is any discrepancy or inconsistency between these terms and conditions and their English version, the Chinese version shall prevail.
Complaints
If you have any complaints or comments, please contact our customer service team.
If there is any inconsistency between the English version and the Chinese version of these Terms of Use and Statement, the Chinese version shall prevail.
The latest update date of these Terms of Use and Statement is 26 May 2022.