Terms of service

Please read the following terms carefully before using the happycooking estore website (referred to as "this website" or "our website").

This website is operated by happycooking.hk. Any reference to "our company" or "happy cooking" refers to the happycooking estore online store.

By using this website, you agree to be bound by the terms outlined in this document. If you do not agree with these terms, please do not use this website. Happycooking reserves the right to modify or amend the terms outlined in this document at any time without prior notice.

If you are under 18 years of age, please do not use this website unless you have obtained consent from your legal parents or guardians to accept and be bound by the terms outlined in this document.


Registration and Security

You need to register an account to use certain services provided by this website. By registering an account, you agree to provide accurate, up-to-date, and complete personal information in all aspects.

Using this website indicates that you agree to be responsible for all activities carried out under your account. You are responsible for all uses of and activities conducted with your account, and you must ensure the security of your account and password. If you suspect or become aware of any unauthorized use of your account, you must immediately contact happycooking. While happycooking is not liable for any unauthorized use of your account, you may be legally responsible for any losses incurred by happycooking or others due to such unauthorized use.

happycooking does not guarantee the confidentiality of your use of this website. happycooking will not be liable for any losses resulting from the disclosure of data sent to this website by you or any other person.


Prohibited Activities and Violations

If your account engages in activities including but not limited to the following, we may take action against your account:

Attempting to use any technology to conceal the use of multiple accounts, or disrupting any of our services Initiating or sending messages containing illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, blasphemous, hateful, or racially and ethnically offensive material Impersonating others or providing false information in any manner happycooking reserves the right to terminate your account or suspend your access to your account at its discretion without explanation. Situations leading to account termination include but are not limited to suspected illegal or dishonest activities and violations of the terms and conditions stated in this document.


Disclaimer and Limitation of Liability

You must assume the risk of using and browsing this website. The content of this website may contain technical inaccuracies or other errors. All content on this website is provided to you on an "as is" basis without any express or implied warranties, including but not limited to warranties of quality, non-infringement, and fitness for a particular purpose. happycooking does not guarantee that the use of this website will be uninterrupted or error-free, that defects will be corrected, or that our website or the servers that make the website operate are free of viruses or other harmful components. You are responsible for taking precautions to ensure that the content you obtain from this website is free of viruses or other harmful code. happycooking makes no warranties or representations regarding the accuracy, completeness, or reliability of any content on this website. You are responsible for verifying the accuracy, completeness, or reliability of any content before relying on it.

happycooking estore reserves the right to revoke or modify any services without notice. We are not responsible for any reason if this website is unavailable at any time or for any period.


Website Links

This website may contain links to other websites or resources not managed or prepared by happycooking estore. We cannot control such websites and resources, so we are not responsible for any loss, damage, or claim arising from or related to the use of such websites or resources. happycooking is not responsible for the privacy practices or content of any websites outside of this website or linked to this website, whether or not they are affiliated with happycooking. These linked websites are provided for your convenience, and you access them at your own risk. happycooking makes no representations or warranties regarding the accuracy or operation of these linked websites.


Online Sales Terms and Conditions

These terms and conditions apply to your purchase of our products through this website. Please read these terms and conditions before placing an order. By purchasing products through this website, you acknowledge that you have read, understood, and agreed to these terms and conditions, as well as our privacy policy and terms of use. Any products purchased from this website are subject to these terms and conditions. In the event of any inconsistency or conflict between these terms and conditions and the privacy policy and/or terms of use, these terms and conditions shall prevail.

You wish to purchase products from us through this website. Transactions are subject to these terms and conditions. These terms and conditions are deemed an integral part of the contract between us and you for the purchase of products and supersede any other terms and conditions you may propose. For the avoidance of doubt, these terms and conditions do not apply to transactions conducted through other authorized online sales channels or other sales channels of happycooking.

By placing an order with us, you hereby represent and warrant that:

- You are at least eighteen years old and have the legal capacity to enter into a binding contract;
- The name and personal information you provide when placing your order must match your identification card/passport and credit card;
- You understand that we sell and deliver products only to end-users;
- You will not resell or supply the products, nor will you resell or provide the products to anyone whom you know or have reason to believe will resell or supply them.


Warehouse Supply

All ordered items are subject to confirmation of warehouse supply. Items in the shopping cart are not reserved and may be purchased by other customers.

Product Description

Happycooking online store will make every effort to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are always accurate, complete, up-to-date, and error-free.



All prices displayed on this website are in Hong Kong Dollars (HKD). Unless there is an obvious error, your order acceptance signifies your agreement to pay the price displayed on this website. While we endeavor to ensure that all prices displayed on this website are accurate, we cannot guarantee that all prices are error-free and reserve the right to correct any errors.

The prices of items sold on this website represent the prices at the time the item information is published. Prices may be adjusted at any time without notice. If customers have any doubts or believe that there are inaccuracies in the items listed on this website, the website is not responsible for explaining or assuming any related responsibilities. The prices listed on this website apply only to online shopping on this website.

If your credit card/debit card is not in Hong Kong Dollars, the final charge will be calculated by your issuing bank based on the applicable exchange rate on the day of transaction processing.



We accept payment from customers via Visa, MasterCard, and bank transfer. By using the above credit cards/debit cards and online payment methods, you confirm that you are the holder of the credit card/debit card account or have been authorized by the cardholder to use it. You agree to make payment for each order placed under your account or credit card, and agree to indemnify us for any claims, losses, and damages arising from any person using your login account or credit card to place any product orders. You are responsible for notifying the bank of any changes to your records or any loss, theft, or unauthorized use of your credit card and for assuming any related responsibilities.

Delivery will only be arranged after we have received the full payment for the product (including the purchase price and any additional fees). If the issuing institution of your credit card/debit card refuses to authorize payment to the happycooking online store, we will not be responsible for any delays or stoppages in delivery.


Guarantees and Legal Liability

The opinions expressed by designers, companies, or third parties and their affiliates regarding products sold on this website are solely their personal opinions. Happycooking bears no responsibility for any such opinions, and these opinions do not necessarily reflect the views of our company.

All conditions or warranties, whether expressed or implied by law, trade practice, or otherwise, including any warranties or representations regarding product quality or fitness for a particular purpose, and any compensation, indemnity, or remedy provided beyond these terms and conditions, are expressly excluded to the fullest extent permitted by law.

You are solely responsible for safeguarding your password used to access this website. We do not accept responsibility for any offline password management, and you must ensure strict confidentiality of your password to prevent unauthorized use. We shall not be liable for any losses or damages caused by any third party accessing the website with your account password without authorization.

We do not guarantee the accuracy of the information provided on this website. We shall not be liable for any errors or discrepancies in the information on this website, intentional damage, negligence, use of products under abnormal conditions, failure to follow our written or oral instructions, incorrect use, or modifications or repairs to the products without our prior written approval. We reserve the right to correct any errors or other mistakes in the layout of this website, any sales materials, quotations, price lists, acceptance of offers, invoices, statements made during customer service processes, or any other documents issued by us without any liability.

You are responsible for ensuring that all relevant information submitted for your order is complete and accurate, including delivery address, recipient information, and payment details. We shall not be responsible for any failure or delay in performing our obligations or duties under the contract due to incomplete, inaccurate, and/or misleading information provided by you for the order. You agree to indemnify and hold us and our related third parties harmless from all costs, losses, and damages arising from or incurred due to your provision of incomplete, inaccurate, and/or misleading information regarding the order.

We shall not be liable for any direct or indirect loss, compensation, expense, or expenditure (including but not limited to any loss of profits, savings, goodwill, revenue, or contract, whether actual or anticipated, or any special, indirect, or consequential loss of any nature) or any action, claim, or litigation taken against you by any third party arising from our actions under these terms and conditions. Notwithstanding any contrary provisions or terms, to the fullest extent permitted by law, whether under contract law, tort law, equity law, or other legal basis, our total liability for any loss or damage arising from or related to these terms and conditions shall be limited to the amount paid by you for the problematic product.


Force Majeure

In the event that we are unable to fulfill our obligations under this website due to any force majeure event, including but not limited to fire, casualty, accident, acts of God, natural disasters, any laws, orders, decrees, regulations, requirements, or provisions of the government of the Hong Kong Special Administrative Region or the Macau Special Administrative Region or any of their government agencies, strikes, labor disputes, labor shortages, or shortages or lack of supply of products or raw materials, transportation delays, or any other reasons beyond our reasonable control, we shall not be liable for such hindrances.


Except as otherwise specified in the end-user license agreement for the products, the sale or redemption of any product does not include any rights, proprietary rights, or interests related to the intellectual property of that product. All such copyrights or other intellectual property rights are owned by the product manufacturer at all times. Any reproduction of intellectual property of any product in any manner is expressly prohibited. You are responsible for any consequences arising from your violation of copyright laws.


General Provisions

These Terms and Conditions, along with the Privacy Policy and Terms of Use of this website, together with the order and order confirmation, shall constitute the entire agreement between you and us regarding the purchase and sale of the products and supersede all prior relevant communications, intentions, and agreements between you and us. You may not assign any rights or obligations under these Terms and Conditions or the contract to any third party without our prior written consent.

Our failure or delay in exercising any right, power, or remedy under these Terms and Conditions or the contract shall not constitute a waiver. Additionally, the exercise of any right or power, whether in whole or in part, does not preclude any further exercise of that right or power or the exercise of any other rights, powers, or remedies. Without limiting the foregoing, our waiver of any provision of these Terms and Conditions or the contract for your breach shall not be deemed a waiver of subsequent breaches of the same provision or breaches of other provisions.

Each provision of these Terms and Conditions shall be enforceable independently, and the validity of one provision shall not affect the enforceability of the other provisions. If any provision of these Terms and Conditions is found to be invalid, illegal, unenforceable, or incapable of performance in any respect, the validity, legality, enforceability, and performance of the other provisions shall not be affected or impaired thereby. Furthermore, the invalid, illegal, unenforceable, or incapable provision shall be replaced by another provision or provisions having similar content and capable of being lawful, valid, and enforceable under applicable law.

These Terms and Conditions shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong, to which you irrevocably submit.

In case of any discrepancy or inconsistency between the English version and the Chinese version of these Terms and Conditions, the Chinese version shall prevail.



If you have any complaints or feedback, please contact our customer service team.

In the event of any inconsistency or conflict between the English and Chinese versions of these terms and statements, the Chinese version shall prevail.

The latest update date of these terms and statements is May 26, 2022.